Motorcycle Accesories & Gear - Privacy Policy

Privacy Policy

Effective Date: April 30, 2025

At Angels & Sons (Pty) Ltd, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your personal information when you visit our website or make a purchase from our online store.

Information We Collect

Information You Provide

When you shop with us, we collect personal information you provide, such as:

Name, email address, phone number, and shipping address during checkout.
Payment details processed securely via Payfast for transactions.
Any information you share when contacting us for support or inquiries.

Information We Collect Automatically

As you browse our site, we may collect:

Device information like your IP address, browser type, and time zone.
Browsing activity, including pages viewed and products you interact with, to improve your shopping experience.
Cookies and similar technologies to enhance site functionality and personalize your experience.

Third-Party Data Collection

We use third-party services like Google Analytics to understand how our customers use our site. These services may collect data such as your IP address and browsing behavior to help us optimize our website.

How We Use Your Information

We use the information we collect to:

Process and fulfill your orders, including shipping and providing order confirmations.
Communicate with you about your orders, new products, or promotions (if you’ve opted in).
Improve our website and tailor your shopping experience.
Screen for potential fraud or risk to ensure a secure shopping environment.
Comply with legal obligations and protect our rights.

How We Share Your Information

We may share your personal information with:

Third-party service providers like Payfast for payment processing and couriers for shipping.
Analytics providers like Google Analytics to improve our site’s performance.
Legal authorities, if required by law or to protect our rights and safety.

We do not sell or rent your personal information to third parties for marketing purposes.

Your Rights and Choices

You have the right to:

Access, correct, or delete your personal information by contacting us.
Opt out of marketing communications at any time by unsubscribing from our emails.
Disable cookies through your browser settings, though this may affect site functionality.

If you’re a resident of the European Union, you have additional rights under the GDPR, such as the right to restrict processing or request data portability.

Data Security and Retention

We take reasonable measures to protect your information, including encryption for payment data and secure storage practices. We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. For example:

Order information is kept for 36 months to process transactions and handle returns.
Browsing data is retained for up to 90 days from your last visit.

Minors

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have collected data from a minor, please contact us immediately.

International Data Transfers

As an online store based in South Africa, your data may be processed in countries outside your jurisdiction, including where our third-party providers operate. We ensure these transfers comply with applicable data protection laws.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised effective date.